Policies
It is our mission to provide you with affordable, high-quality treatment that fits your budget! We offer a variety of payment options to meet your needs. For your convenience, we accept all major credit cards and offer interest-free in-house financing or financing through CareCredit. Ask us about automatic monthly credit card and ACH payments, as well as discounts for payment in full and multiple family members in treatment. We will thoroughly explain your options so that we can accommodate your needs.
Appointments
Appointments are available in our Los Alamos office Tuesday – Thursday from 8 a.m. – 4:30 p.m. and in our Santa Fe office Monday & Friday from 8 a.m. – 4:30 p.m.
Dr. Vest is available for emergencies after office hours. Please call the number listed on our answering machine for assistance.
Your scheduled appointment time has been reserved specifically for you. We request 24 hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment and we appreciate your cooperation.
Insurance
If your insurance covers orthodontic treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime orthodontic benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.
To help us with your insurance filing, please complete the insurance questions on our questionnaire. Please remember that orthodontic insurance is a benefit for you or your child. If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.